Number 10 has issued the following statement that it was crucial that anyone pinged by the app to self-isolate:-
“Isolation remains the most important action people can take to stop the spread of the virus. Given the risk of having and spreading the virus when people have been in contact with someone with Covid it is crucial people isolate when they are told to do so, either by NHS Test and Trace or by the NHS covid app. Businesses should be supporting employees to isolate, they should not be encouraging them to break isolation.”
As the situation stands, it is a legal requirement to self-isolate if the are contacted through Test and Trace (ie., someone calls you to tell you that you need to self-isolate) but it is only guidance to self-isolate if you are “pinged” through the app. However, although self-isolating after being pinged by the app is not a legal requirement, it is expected of people.
In addition, the Government has updated guidance on businesses that it should still be encouraging customers and to check in using QR codes and maintaining records of staff and visitors who choose to provide their contact details. These businesses are: