WE RESPECT YOUR PRIVACY - PRIVACY POLICY AND COOKIE POLICY
Updated: Wales Tourism Alliance - MAY 2018
1.Introduction
This is our privacy policy. It tells you how we collect and process data received from you. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any comments on this privacy policy, please email them to [email protected]
2.The WTA
Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a 'data controller':
3. What we may collect
We may collect and process the following data about you:
a) you have given consent to the processing of your personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which we are subject;
d) processing is necessary to protect the vital interests of you or of another natural person;
e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as for credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
4. Management of information: The "Wales Tourism Alliance" is the sole owner of the information collected on this site or via any other means. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. "Wales Tourism Alliance" collects information from our users at several different points on our Web site.
Cookies All Cookies used by and on our website are used in accordance with current English and EU Cookie Law. The site uses cookies or similar technology to collect information about your access to the site. Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you. A few of the cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the site and will last for longer.
Log Files We may use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.
Links This web site contains links to other sites. Please be aware that "Wales Tourism Alliance" are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Surveys From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as postcode, age). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Security This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, your information is protected both on-line and off-line. We do everything in our power to protect user-information off-line. All of our users' information, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our systems are password-protected and ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. If you have any questions about the security at our Web site, you can send an email to [email protected].
Notification of Changes If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an eMail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
5.How we use what we collect
We use information about you to:
6.Where we store your data
We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil provide fulfilment for an agreement we have made with you, such as the delivery of the WTA Newsletter. By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
If we give you a password, you must keep it confidential. Please don't share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.
We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it. In any event, we will conduct an annual review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.
7.Disclosing your information
We are allowed to disclose your information in the following cases:
Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.
8.Your rights
You can ask us not to use your data. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at [email protected]
Under the GDPR, you have the right to:
9.Changes
If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you.
10. Automated Decision-Making and Profiling
The WTA does not currently use use personal data for the purposes of automated decision-making. If this changes we will notify those changes here.
11.Dispute Resolution
11.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it.
11.2 If any such dispute cannot be settled amicably through ordinary negotiations between the parties, or either or both is or are unwilling to engage in this process, either party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
11.3 If the parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event appoint a mediator under the Mediation Procedure.
11.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the parties in accordance with their mediation procedure), the parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.
11.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the parties in any further proceedings.
11.6 If the parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both parties, shall be final and binding on them.
11.7 If the parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the parties) of the mediator being appointed, or if either party withdraws from the mediation procedure, then either party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed under the Rules of the Arbitration Scheme.
11.8 Any dispute shall not affect the parties’ ongoing obligations under this Privacy Policy.
1.Introduction
This is our privacy policy. It tells you how we collect and process data received from you. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any comments on this privacy policy, please email them to [email protected]
2.The WTA
Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a 'data controller':
- Our site address is http://www.wta.org.uk
- Our company name which is Wales Tourism Alliance Ltd
- Our Company Registration number: 04449548
- Our registered address is 9 Wynnstay Road, COLWYN BAY, Conwy LL29 8NB
- Our nominated representative or Data Protection Officer who can be contacted at [email protected]
3. What we may collect
We may collect and process the following data about you:
- Information you put into forms or surveys on our site at any time
- A record of any correspondence between us
- Details of transactions you carry out through our site
- Details of your visits to our site and the resources you use
- Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers
a) you have given consent to the processing of your personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which we are subject;
d) processing is necessary to protect the vital interests of you or of another natural person;
e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as for credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
4. Management of information: The "Wales Tourism Alliance" is the sole owner of the information collected on this site or via any other means. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. "Wales Tourism Alliance" collects information from our users at several different points on our Web site.
Cookies All Cookies used by and on our website are used in accordance with current English and EU Cookie Law. The site uses cookies or similar technology to collect information about your access to the site. Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you. A few of the cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the site and will last for longer.
Log Files We may use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.
Links This web site contains links to other sites. Please be aware that "Wales Tourism Alliance" are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Surveys From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as postcode, age). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Security This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, your information is protected both on-line and off-line. We do everything in our power to protect user-information off-line. All of our users' information, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our systems are password-protected and ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. If you have any questions about the security at our Web site, you can send an email to [email protected].
Notification of Changes If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an eMail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
5.How we use what we collect
We use information about you to:
- Present site content effectively to you, mainly via our news output.
- Provide information and services that you request, or (with your consent) which we think may interest you.
- Carry out our contracts with you.
- Allow you to use our interactive services if you want to.
- Tell you our charges.
- Tell you about other news and services that might interest you.
6.Where we store your data
We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil provide fulfilment for an agreement we have made with you, such as the delivery of the WTA Newsletter. By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
If we give you a password, you must keep it confidential. Please don't share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.
We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it. In any event, we will conduct an annual review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.
7.Disclosing your information
We are allowed to disclose your information in the following cases:
- If we want to sell the WTA as a company we can disclose to a potential buyer, however the WTA is a not for profit membership company and it is unlikely to be sold given its status as a not for profit company.
- We can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety or rights.
- We can exchange information with others to protect against fraud or credit risks.
- We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data.
Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.
8.Your rights
You can ask us not to use your data. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at [email protected]
Under the GDPR, you have the right to:
- request access to, deletion of or correction of, your personal data held by us at no cost to you;
- request that your personal data be transferred to another person (data portability);
- be informed of what data processing is taking place; restrict processing;
- to object to processing of your personal data; and complain to a supervisory authority.
9.Changes
If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you.
10. Automated Decision-Making and Profiling
The WTA does not currently use use personal data for the purposes of automated decision-making. If this changes we will notify those changes here.
11.Dispute Resolution
11.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it.
11.2 If any such dispute cannot be settled amicably through ordinary negotiations between the parties, or either or both is or are unwilling to engage in this process, either party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
11.3 If the parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event appoint a mediator under the Mediation Procedure.
11.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the parties in accordance with their mediation procedure), the parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.
11.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the parties in any further proceedings.
11.6 If the parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both parties, shall be final and binding on them.
11.7 If the parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the parties) of the mediator being appointed, or if either party withdraws from the mediation procedure, then either party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed under the Rules of the Arbitration Scheme.
11.8 Any dispute shall not affect the parties’ ongoing obligations under this Privacy Policy.
