Next Tourism Generation (NTG) Wales Team showcase NTG at Wales Tourism Week Reception at the Senedd (18/05/22)
Immediate Release May 17th 2022
Developing a resilient tourism and hospitality skilled workforce in Wales is vital following 2 years of COVID-19 restrictions. In 2018, the visitor economy provided £6.3 billion of visitor spending which generated £3 billion (6%) in Gross Value Added (GVA) to the Welsh economy.
Before the pandemic hit the news, Dr Sheena Carlisle secured a 4 million Euro Erasmus + project, The Next Tourism Generation (NTG) Alliance, with a Consortia of 14 partners including 7 tourism trade associations, 6 tourism education universities, and 1 major tourism lecturer and student network to respond to digital and sustainability skills gaps. The project published its desk research in 2019 and its primary research findings on Sustainability Skills Gaps in Wales in 2021. When writing the bid in 2017 the pan-European NTG partners were unaware their project outputs would help support the recovery of the tourism and hospitality sector after a global pandemic.
In the event, COVID-19 helped maximise the delivery and use of the NTG website - which hosts case studies, blogs, and research developed to engage employees, employers, and trainers in tourism sub-sectors (including Tour Operators and Travel Agents, Visitor Attractions, Destination Management, Accommodation Providers, and F&B Operations), teachers and students within FE and HE. Whereas the Quality Skills Standards Frameworks help government and quality assurance agencies map the education landscape for updating skills.
The NTG Wales team delivered quality management and innovation on all NTG outputs to improve collaborative and productive partnerships between tourism education providers and the industry. The NTG Wales team worked closely with Visit Wales, Regional Skills Partnerships (RSPs), FE colleges and universities, the Wales Tourism Alliance (WTA), and other tourism trade associations across Wales to gather key insight and knowledge of tourism skills challenges as well as test and pilot the NTG projects outputs.
A key output from NTG is the NTG Tourism Sector Toolkit, which provides a comprehensive set of resources including: green, social, and digital training content, lesson plans, skills mapping templates and occupational profiles for education and training providers.
The NTG skills mapping templates, a key element of the NTG toolkit and NTG Skills Matrix have already been put into practice by Qualifications Wales (QW), the qualifications assurance agency and regulator in Wales for schools, colleges and private training providers. The QW Tourism and Hospitality Qualifications Audit 2019-2022 utilised the NTG mapping templates so that future skills were mapped against the content of the current qualifications to better understand how these qualifications were preparing learners for future work and employment in this sector. QW will continue to refer to the future skills mapping templates as they synthesise their audit’s findings and recommendations due to be published in early 2023 after a draft report in August 2022.
The NTG Alliance will host the final NTG conference on June 9th - Sectoral skills development in digital, green and social skills sets– to register The Next Tourism Generation: the transition of green, digital and social skills development - NTG
The NTG Alliance has secured another 4 years of Erasmus + funding to support the new European Pact 4 Skills Strategy for Tourism. Due to Brexit, Cardiff Metropolitan University was unable to be part of this bid. Dr Sheena Carlisle is currently identifying opportunities with pan-Wales stakeholders to build on the NTG outputs and maximise the use of the tools developed on the NTG project, which align with the Sustainable Development Goals (SDGs) of the Well Being of Future Generations Act. This can strengthen the future tourism and hospitality workforce in Wales, a key stakeholder in the Foundation Economy, and support regeneration and employment across Wales.
For further information, please contact: Dr Sheena Carlisle email@example.com
Wales Tourism Week is an opportunity for tourism sites across Wales to raise awareness of the sector and showcase the quality of the tourism offer to both UK domestic and international tourists.
This year the theme for the week supports the Tourism and Hospitality skills and recruitment campaign #theexperiencemakers - helping shine a spotlight on careers and job opportunities in the tourism and hospitality sector in Wales.
Launched in 2021 by Visit Wales with the industry-led Wales Tourism and Skills partnership, the campaign supports the sector and raises awareness of the high numbers of vacancies and of the variety of career opportunities available. The message of the campaign is to join the experience makers and is delivered in partnership with Working Wales Work in hospitality and tourism | Working Wales (gov.wales).
Find out more about Wales Tourism Week, learn about the resources available to you to get involved and events taking place on the Wales Tourism Week pages on our website.
Be sure to join in on social media: Look out for posts using #theexperienceemakers and #walestourismweek and share them across your platforms – let’s get more people to come and work in tourism and hospitality.
CADW are seeking applications for up to three Non-Executive Members to the Cadw Board with relevant experience and expertise.
Visit the Cadw website for details.
Peter Fox MS (Monmouth): What discussions has the Minister had with the Minister for Economy about the impact of the Welsh Government’s draft Non-Domestic Rating (Amendment of Definition of Domestic Property) (Wales) Order 2022 on the tourism industry?
The Minister said she held a roundtable meeting with Ministers for Economy, Climate Change and Education and Welsh Language on 7 February to discuss the outcome of the consultation on local taxes for second homes and self-catering accommodation.
Peter Fox MS said the WG’s proposed changes to raise the occupancy criteria to be classed as a business by 160% has caused quite a stir within the tourism industry. Such a change has caused concern among many accommodation providers who are currently experiencing a fragility of bookings. Analysis by the Wales Tourism Alliance, UK Hospitality Cymru and the Professional Association of Self-Caterers shows that the majority of respondents to the WG’s original consultation supported aligning the rules in Wales to those proposed by HMRC in England – a threshold of 105 days compared to the current threshold of 70. He asked about why the WG has decided to pursue proposals that a large proportion of the tourism sector in Wales don’t agree with.
The Minister said around 1,000 responses were received to the WG’s recent consultation on proposals to changes to local taxes and the views which were collected did support a change to the criteria. The WG believes that self-catering properties should be let out on a frequent enough basis to make a real contribution to the local economy and that those which aren’t such be subject to council tax. She had an excellent meeting with the Wales Tourism Alliance very recently and she is currently considering the 1,500 responses that they received.
Mark Isherwood MS (North Wales): What discussions has the Minister had with the Minister for Economy regarding the provision of financial support for the tourism sector in North Wales?
The Minister said she regularly engages with the Economy Minister on a range of issues and the WG has delivered a budget allocation of over £16.9m per year to support tourism throughout Wales over the next 3 year period, including 8 projects in North Wales.
Mark Isherwood MS said self-catering accommodation is key to North Wales’ tourism sector and noted that last month he highlighted concerns in the Chamber raised by actual legitimate Welsh holiday let businesses that the Welsh Government’s local taxation proposals would devastate them. He asked whether the WG can really be serious about their occupancy limits given the evidence submitted in the report produced by Wales Tourism Alliance, UK Hospitality Cymru and the Professional Association of Self-Caterers which found that only less than 1% of the respondents to the WG’s consultation (just 9 people) supported the occupancy threshold supported by Welsh Government.
The Minister said over 1,000 responses were received to the 12-week consultation, many of which supported the increase in the number of nights which a property must be offered for or actually let. She has also met with the Wales Tourism Alliance and discussed specific points regarding planning conditions on certain properties. She has committed to explore this further and is currently taking advice on the matter.
Responses from Welsh Government - April 2022